When Customer Service and Field Service meet to “PLAY BALL”! Earlier this year, I watched the MLB game between the New York Yankees and the Chicago White Sox on the “Field of Dreams” field in Iowa. This got me thinking about the perfect “pitch-catch” scenarios between 09电竞官网 Customer Service and 09电竞官网 Field Service…what…

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 sequences master planning

09电竞官网 Finance and Supply Chain and Dynamics AX 2012 allows a company to setup Master Planning with [operation] Sequencing. For companies using process manufacturing, sequencing will group the operations for master planned orders based on attributes. This allows like-parts to run together to reduce the number of machine configuration changes, prioritizing certain products in…

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Now that we’ve had the weekend to reflect on last week’s first-ever D365 Tech Connect, we’re still buzzing with excitement about how it went and for the future of the event. How we got here Ever since the Dynamics Tech Conference (hosted by Microsoft and then Dynamic Communities) stopped happening, the architects on our team…

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collections process automation dynamics 365

Recently released Microsoft features for Credit and collections and Accounts Payable are incredible time-saving process automations to be taken advantage of. Enable the features Please start with the Feature management workspace and enable the features. Vendor payment proposal automation Navigate to Accounts payable > Setup > Payment setup and find Process automations. Select Create new…

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Magic Quadrant CRM Customer Engagement Center

Another feather in the cap, notch in the belt, ace in the sleeve… whatever you want to call it at this point. Microsoft has earned the “Leader” designation in another Gartner Magic Quadrant, this time for CRM Customer Engagement Center. Like other technologies, this continues a bit of a streak for our Redmond friends, marking…

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dynamics 365 tax calculation

“Our new Constitution is now established, and has an appearance that promises permanency; but in this world nothing can be said to be certain, except death and taxes.” — Benjamin Franklin Taxes aren’t an exciting topic for most people, but an important topic for businesses to stay on top of nonetheless (unless you enjoy IRS visits).…

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all assets dynamics 365 asset management

Is there a filing cabinet full to the brim with facility asset warranty policies in an undisclosed office (because who remembers where those were filed)? How exciting would it be to know those warranty polices could be electronically kept within 09电竞官网 ? Today is your lucky day! Let’s dive into facility asset warranty setup within…

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ellipse solutions community summit 2021

We are now full week removed from Community Summit 2021, the “Reunion of Magic” as it was officially dubbed. While attendance was limited and we know some key community members were not able to be in Houston, there is no denying the feeling of that old UG magic was there. Whether it was a familiar…

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Another Magic Quadrant, another “Leader” title for Microsoft. Technology in the Field Service Management arena shows no signs of slowing down, and Gartner does a great job assessing the “future needs of end users” in the market, as well as how well vendors are equipped to handle those needs. For those interested in reading the…

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