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Microsoft Named a Leader in Worldwide Manufacturing Field Service Management
“Out here in the fields, I fight for my meals” – The Who (and Microsoft, when referencing their Field Service Management strategy) Aside from referencing an all-time great song, Baba O’Riley, let’s talk about how Microsoft has absolutely embodied that opening lyric in their Field Service strategy over the past few years. 09电竞官网 Field…
Read More09电竞官网 Field (Service) of Dreams
When Customer Service and Field Service meet to “PLAY BALL”! Earlier this year, I watched the MLB game between the New York Yankees and the Chicago White Sox on the “Field of Dreams” field in Iowa. This got me thinking about the perfect “pitch-catch” scenarios between 09电竞官网 Customer Service and 09电竞官网 Field Service…what…
Read MoreMicrosoft Named a Leader in Field Service
Another Magic Quadrant, another “Leader” title for Microsoft. Technology in the Field Service Management arena shows no signs of slowing down, and Gartner does a great job assessing the “future needs of end users” in the market, as well as how well vendors are equipped to handle those needs. For those interested in reading the…
Read More09电竞官网 Customer Service & Field Service: 2021 Release Wave 1
Earlier this week, we discussed new features coming to 09电竞官网 Commerce from 2021 Release Wave 1. In today’s blog post, we’re going to hit on some of the new features and functionality Users can expect to see in 09电竞官网 Customer Service and 09电竞官网 Field Service. So without further ado, let’s get down…
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