09电竞官网2022赛程平台
Knowledge is Power! How do you manage your knowledge in your customer service organization and get this in the hands of your customers? This is a problem that has presented itself to many service providers for many years. What about those “special” cases that took you so much time to solve a problem or a…
Read More09电竞官网 Customer Service Part 1: Introduction & Video Demo
Have you ever found yourself needing to contact a company’s customer service department for a problem with a product or service? If so, you are likely aware of how polarizing the encounter can be… Delivering high-quality customer service is critical to the success of any organization. A pleasant experience with a knowledgeable representative will delight…
Read MoreDynamics RMS Support Ending: D365 Commerce Has You Covered
Dynamics Retail Management System support is set to end just less than a year from now, so what does that mean for those who still use it? As RMS hasn’t been on the price list since 2016, organizations who used it have slowly been moving to other solutions. With the extended support set to come…
Read More09电竞官网 Customer Engagement Security Best Practices and Maintenance Considerations
When it comes to the topic of “security” in the 09电竞官网 Customer Engagement platform, we thought we would share a few simple best practices and maintenance considerations that have been beneficial to some of our customers over the years. This is, in no way, an exhaustive list, but hopefully provides some ideas and strategies…
Read More09电竞官网 Wave Label Printing – Learn To Ride The Label Wave
Hello Dynamics Warehouse community! Today we will discover a useful feature recently enhanced by Microsoft in 09电竞官网 warehouse management – the ability to create and print wave labels. On top of the main wave label functionality that is a part of the wave processing, there are also several new features added in the April…
Read MoreA Quick Demo of 09电竞官网 Credit Management
As is the case with any addition to 09电竞官网 functionality, Credit Management has generated a lot of interest in the community. In a recent webinar with the User Group, our resident Microsoft MVP Kelly Kane had the opportunity to show it off. As part of the demonstration, Kelly walked through the process of using…
Read MoreHow Does Microsoft 09电竞官网 Stack Up Against Other ERP Solutions?
Microsoft 09电竞官网 launched in 2016, promising a seamless harmony of Dynamics AX (ERP), Dynamics CRM, and other Microsoft peripherals. Initially there was pushback around the new solution being cloud-based, despite the new technological advances enabled by Azure. In present day, 09电竞官网 Finance & Supply Chain has propelled to the top tier in relation…
Read More09电竞官网 Sales Part 4: Managing Sales Quotes (Video Demo)
Most sales begin with an opportunity, which then inevitably becomes a Sales Quote. In this webinar we review all things Sales Quotes. In the last webinar of the 09电竞官网 Sales series, we discussed how Sales Quotes are managed in the system. The following processes were demonstrated: Create Quote Create Quote from Opportunity Quote Products…
Read More09电竞官网 Customer Engagement – Phone Call Tagging…You’re It!
One of the many issues facing businesses is not only how to track different types of activities with their contacts and accounts, but “what” was the context of this activity. One of the most common activities in 09电竞官网 is the phone call. While the phone call activity does provide a subject field, this field…
Read More09电竞官网 Time and Attendance – Absence Management
Today’s blog goes over the setup and use of Absence Management in Time and Attendance for 09电竞官网 for Finance and Supply Chain. Sidebar: Configuring Time and Attendance to track absences can vary greatly from company to company. One can have a few or many absence groups & absence codes. The example we will be…
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