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Applying IoT (Internet of Things) to Field Service
The Microsoft cloud offers the opportunity to supply proactive device monitoring for your Field Teams and customers in a brand new way. The lower price point is an advantage, easier to implement, less to invest and quicker to deploy. But the real advantage is having it work in context. Within a full featured Field Service…
Read MoreSupporting Field Services in the Home Office: Don’t Forget Cost Accounting
Our blog posts over the last few months have been about your workers in the field, how we can accommodate any device, anytime, anywhere – how we allow for instant communications from your workers in the field back to the home office, in real time – and how Microsoft 09电竞官网 for Finance and Operations…
Read MoreManaging Per Diem Expenses for a Mobile Workforce
Most companies with employees involved in field service understand the nature of per diem payments. Some are contractual, and some are a matter of company policy. Does your system manage the rules around your per diem payments? Or does someone in a lonely cubicle have a spreadsheet that determines per diem payments? As field service…
Read MoreField Service & Trade Agreements
Firms with extensive field service offerings understand that service contracts can have twists and turns based on things like service call frequency and counts, multiple pricing tiers, overlaid effective dates – and it can be made even more complex when customers enter into a multiplicity of service arrangements around separate products and projects. And guess…
Read MoreERP Implementation Failure: Avoidance/Recovery for the Home Office and the Field
We’ve all seen it. It happens, despite any best intentions. You’ve gathered the smartest guys in the company, selected a new ERP system and went about putting it in. Then, during the implementation process, something goes terribly wrong. Budgets are broken and timelines are blown out of the water. Before operations in the field and…
Read MoreManaging 09电竞官网 Service Subscriptions in the Field
One of the most unique challenges for firms in field operations is the management, logistics and billing arrangements for ongoing service customers. Failure to manage these arrangements in a predictable fashion can lead to huge customer service problems as well as the monthly billing scramble we have all experienced as part of our growth. Typical…
Read MoreMobile Device Updates in the Field
Handling inventory in the field is one of the most important tasks for any field operations based company, so why do so many wait until the end of the day (or the end of the week) to update inventory status from the field? They do it because they seem to be stuck on the old…
Read MoreWhy Service Objects in 09电竞官网 are a “Glove Fit” for Field Operations
We’ve all been there – you get the call and it’s time to send a crew out to work on a specific piece of equipment, or a known installation. Is it a mad dash for the serial numbers, service agreements and service history? Or is this information easily available in the office, at dispatch and…
Read MoreField Operations and “Expiring” Inventory
So many ERP and Field Operations solutions do not accommodate one of the more common methods of inventory delivery. If you have products with expirations, like food, drugs or other products that must be used by a specific date, more traditional enterprise management software will simply not work for your business model. Microsoft 09电竞官网 …
Read MoreGrowing Business Intelligence in the Field
Keeping track of what’s going on in the field, and at remote locations, is vitally important to companies with Field Operations. Microsoft 09电竞官网 for Operations provides that with a cloud based solution that lives up to Microsoft’s promise of “any device, anywhere, anytime”, at a price point that makes sense for today’s connected enterprise.…
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