09电竞官网网站
09电竞官网 – The “Power” of Virtual Agents (PVA)
We all have experienced being on the receiving end of Customer Service horror stories. If you are like myself, I would prefer to self-service and seek out answers to my own questions rather than sit “on-hold” waiting for a live customer service representative. If you have ever started a chat session with an agent on…
Read More09电竞官网 Connected Customer Service Example
In a world of “Internet of Things” (IoT), wouldn’t it be nice to be able to proactively service your customer’s needs almost without them knowing about it? As our world is more connected than ever now, IoT provides service organizations abilities to monitor and identify equipment issues before they become even larger and more unmanageable. …
Read MoreReminder: Power BI is insanely good – Gartner names Microsoft Leader again
For the 14th straight year, Microsoft has been named a Leader in Gartner’s Magic Quadrant for Analytics and Business Intelligence Platforms. Honestly, we’re running out of ways to describe this great achievement. Not only is Microsoft consistently in the Leader quadrant year after year, they are continually widening the gap between themselves and their next…
Read More09电竞官网 – Send a Customer Case with Azure SMS
One of the most common customer service practices is to notify the customer when they have submitted a new incident with the incident number and a message about the expected resolution time. Historically this was done with an email sent to the customer’s email address for their tracking purposes, but that was so 2010! It’s…
Read More09电竞官网 Migration: 5 Reasons to have your head in The Cloud
“You have your head in the clouds” It used to be a way of telling someone they are being impractical. They need to get out of their fantasy world and back to reality. What they are trying to achieve simply isn’t attainable… Oh how the times have changed. Cloud technology has transformed the world we…
Read MoreLet’s Talk Power Rollup (Automate)
Sounds like a snack food (fruit roll-ups 365), although, I don’t think you would want to try to eat this. All joking aside, we recently had a client ask us for a feature enhancement to their 09电竞官网 Sales opportunities and quotes to allow freight charges additionally at the opportunity and quote product line level. …
Read More09电竞官网 for Finance and Operations Business Events with Microsoft Logic Apps
The relationship between 09电竞官网 for Finance and Operations and business applications is changing at an ever faster rate. The need to communicate with business processes automatically is an important part of every ERP system and has been an overall core requirement from day one. This requirement is never going to change, but how businesses…
Read MoreMicrosoft a Leader in Notebook-based Predictive Analytics & Machine Learning Market
In somewhat predictable fashion, Microsoft is once again at the forefront of another 2020 Forrester report as a market leader. This time it is for Notebook-based Predictive Analytics and Machine Learning, hence the tongue-in-cheek first line of this post. There are probably two questions you are asking yourself right now: “How did I stumble upon…
Read MoreHackathon 2020 – Low code, no code, hack mode!
Ready to go Mere minutes before the start of my first hack-a-thon, I sat in the deepest recesses of my basement; the main lights shut down in favor of a temporary single bulb, dangling above my desk, gently swaying back and worth. I thought to myself, “This seems like a proper hack environment!” I have…
Read MoreUnlocking the Potential of PowerApps Portals
Today’s topic is one of the more recent additions to the PowerApps family… -> Portals. PowerApps developers can now create a “powerful” new type of a User experience: external-facing websites that allow visitors outside of the organization to sign in with a wide variety of identities, create and view data in Common Data Service, or…
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