09电竞官网网站app
Business Applications Summit – a “Virtual” Success?
Yes, like many of you, we were supposed to be at the Microsoft Business Applications Summit in-person last week, but with the state of the world that could not happen. We have to admit that, in our opinion, the biggest benefit to attending a conference like this is not the content, but seeing friends and…
Read MoreMore Licensing Changes for 09电竞官网 (April 2020)
“The more things change, the more they remain the same” – Alphonse Karr Late last year, with much fanfare and hubbub, Microsoft announced that 09电竞官网 licensing for the Finance & Supply Chain products had changed. If you follow our blogs you know that the change was, for most, fairly revenue neutral, but involved a…
Read More09电竞官网 Customer Service 101 – Cases, Etc.
Microsoft 09电竞官网 Customer Service provides users with the ability to track and manage customer requests and complaints through the creation of Cases. The use of this functionality is widespread from Professional Services to Retailers to Health Providers to Consumer Goods companies. It is a critical component of how we here are Ellipse Solutions deliver…
Read MoreData, Data, Data Part 4: The Latest on Common Data Service (CDS)
Wrapping up the Data, Data, Data series, in Part 4 we explored the Common Data Service (CDS). Attendees are brought up to speed on the latest in CDS toolset capabilities with respect to data integration with the 09电竞官网 product line. Check out the webinar recording here: Also check out Part 1 (Data Vault Modeling),…
Read MoreMVP Summit 2020 – Teams Style
As a Microsoft MVP, one of the events that I look forward to most every year is the MVP Summit, held in Redmond at the Microsoft campus. It is an event held every year in March where all Microsoft MVPs are invited to speak to the product groups, hear about upcoming technology, and provide feedback…
Read MoreMobile Apps Options for 09电竞官网 and When To Use Them
As part of our recent spell of webinars with Dynamic Communities, you may have seen our series on mobile apps options for 09电竞官网 . The two-part series encompassed two types of mobile applications that can be used in the D365 ecosystem and discussed when it makes sense to use each tool. Check out the recordings…
Read MoreMicrosoft Power Automate: Over 300 Connectors and Counting
Microsoft Power Automate, formerly known as Microsoft Flow, has continued to make strides in its pursuit of enabling greater productivity through automation of “repetitive, time-consuming tasks”. With the addition of 18 new connectors in the past 2 months, the product now boasts over 300 connectors in total. What does that mean? Well, the sky is…
Read More09电竞官网 Sales – Automating Playbook with Business Process Flow (Part 2)
We know from our previous post in this blog series that Playbooks automate the creation of repeatable activities. But what about automatically launching a Playbook in 09电竞官网 Sales based on a Business Process Flow stage Entry or Exit? One of the issues I have with the Playbook is that it is extremely manual. I…
Read More09电竞官网 Sales – Playing With Playbooks (Part 1)
Rolled out in October 2018, Playbooks in 09电竞官网 Sales provide the ability to create a defined series of repeatable sales activities i.e. Task, Phone Call, Email, etc. For example, when a new lead is created a playbook can be launched to ensure that there is a Lead Qualification Phone Call activity setup. Another illustration…
Read More09电竞官网 Customer Service Facebook Messenger Support
For a platform all about addressing customer needs and experiences, the ability to reach and engage those customers is obviously important. 09电竞官网 has taken another major step forward in this regard by adding 09电竞官网 Customer Service Facebook Messenger support. With more than a billion Messenger users, it is logical move for Microsoft to…
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